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Поломка авто, требующего ремонта, всегда дело непростое, нужно найти такие компании, которые бы честно выполняли свою работу. На практике же получается, что частенько исполнители одно ремонтируют, а другое калечат, но кто будет отвечать за некачественную диагностику и ремонт машины, и как вернуть за это потраченные деньги?

Для начала вы можете подать письменную претензию в сервисный центр, или автодилеру. Если ее не удовлетворят, обращайтесь в суд, иск составляется, основываясь на положения статьей 13 и 132 Гражданско-процессуального кодекса РФ. А право на взыскание судебных расходов изложено подробно в стаях 98 и 100 ГПК РФ. Организация должна рассмотреть вашу претензию в течение 10 дней.

Если дело касается частных диагностических центров, которые взяли оплату по договору, но не выполнили свои обязательства, вы вправе обратиться в полицию с заявлением о проведении проверки и возбуждении уголовного дела по факту мошенничества. (Статья 157 Уголовного кодекса РФ).

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